Kazerne Dossin commissioned MINO to strengthen non-violent communication across teams and museum guides.
Organisational scan (interviews), developed a shared vision for staff, guides and front-of-house teams, delivered a training programme on inclusive communication, and recommendations for onboarding and training guides.
A shared vision, training programme, and recommendations for onboarding and guide development.
> 1 in-person coaching session (1:1) on Leadership Assessment (half day)
> 1 in-person group training session on Strategic DE&I Integration (half day)
> 1 in-person coaching session (1:1) on Action Plan Prioritization (half day)
> 1 follow-up ‘refresher’ session after 3 months (half day)
> Inspirational content on the topic (articles, podcasts, video)
