Challenge
KMSKA commissioned MINO to develop an organisation-wide policy on diversity, accessibility and inclusion for the museum's 2022–2025 policy period.
Scope
Conducted interviews across all departments (organisational scan), developed a D&I policy, designed the monitoring framework, and facilitated the implementation through working sessions and coaching with staff and leadership.
Output
An organisation-wide D&I policy and action plan, a monitoring framework, implementation roadmap.